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Thursday, October 27, 2011

Why can't you use a All American on a glass top stove?

A question that we get a lot from our awesome customers is about the All American Cooker/Canner. Why can't this canner be used on glass top stove?

Well, The All American Canners are a heavy duty and extremely durable canner. That means that they weigh quite a bit and they also have a diameter that can be larger than the burner on the stove. This weight can cause them to break glass/ceramic on stoves combined with the fact that the larger diameter can cause the heat from the burner to spread across the stove means that even if the glass or ceramic does not break it can still be damaged on the surface rendering the stove unusable.

So it is better to play it safe and not use an All American Canner on a glass top stove.


Thursday, October 6, 2011

Happy Customer

We love getting emails like this:
I want to thank-you for your prompt service. You are the best. We spend our summers in NYS and have a garden which is my husbands pride and joy. When I accidently turned on the wrong burner on our new electric stove and 'fried' the rubber ring or seal in our pressure canner it was greatly disturbing because we still needed it to can our beets and carrots. 

I tried borrowing one and then my husband got on the computor and found you and we ordered. When the first one came and didn't fit I was dissapointed but followed your instructions to return the old "fried ring" with the one you sent with instructions to credit or replace if possible. I first saw the $1 credit show on or checking account and wondered and today when the correct fitting ring arrived I was thrilled and had it in place quickly. You saved me from driving to my sisters, 45 miles , to use her canner. We will have then canned tomorrow, so as to take with us back to AZ in 2 weeks. Again thank-you for your help and great service.

-EMH
We always try to do our best to help people find the correct part for pressure canners or pressure cookers that they own. We are thrilled when it works and makes our customers happy and makes their lives a little easier in the process.

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